CRJ strives to uphold the highest standards of dignity and respect.

If you have a question or concern about your rights as a client, family member or guardian, you can contact CRJ via this form and your concerns will be addressed promptly and in the most discreet manner possible.

As a person applying for and/or receiving services from Community Strategies at CRJ, or a guardian assisting someone who is applying for and/or receiving services, you have:

1. The right to receive services with dignity and respect.

2. The right to be a well-informed consumer.

3. The right to be offered quality services by professional staff.

4. The right to file a complaint if you feel your rights have been violated and/or a formal program policy, procedure or rule has been violated.

If you wish to report a client rights concern, please email or call (617) 352-5432. You have the right to remain anonymous.